Customer Service Hotline : (1-868-800-6762)
world class lubricants for tropical conditions
Certified Company
ISO 9001 - 2015

Faqs

Frequently Asked Questions

Ultra lubricants/motor oils are designed to reduce friction, minimize wear, prevent corrosion and rust, cool and clean the engine.

Ultra Lubricants are engineered to maximise the cleanliness of your engine, effectively removing dirt, and deposits from engine components. Ultra has added detergency and dispersancy additives to ensure your engine stays clean by removing harmful deposits and keeping them suspended in the oil until they are removed at your next oil change. When these deposits are in your oil, they can’t damage your engine. This is why when you change your oil it is darker in colour – because your oil is working hard to remove debris so that your engine stays clean and lasts longer.

Oil change intervals can be as short as 5000 kms or as long as 20,000kms on some new vehicles. It is advisable to always follow the oil and filter change intervals shown in your vehicle owner’s manual, in particular during warranty period. Ultra high performance engine oils can guarantee protection during the recommended mileage by the vehicle manufacturer and beyond.

Ultra motor oils will not void any new-car warranty where an American Petroleum Institute (API) certified and/or an original equipment manufacturer specification that Ultra oil meets oil is recommended. Ultra engine oils meets or exceeds API and ILSAC motor oil service requirements of all new-car manufacturers. If, in doubt always check your vehicles owner’s manual or contact the vehicle manufacturer.

Unlike mineral oils whose base is derived from crude oils, synthetic oils use manmade base stock which is made from advanced chemical processes resulting in a lubricant with predictable and precise properties. As a result, synthetic oils offer enhanced performance and protection making them superior to mineral oils.

All lubricants that carry ‘synthetic’ on the label are not created equally. On many lubricant brands, you may see “Semi-Synthetic”, “Part Synthetic” or “Synthetic Blend” or “Synthetic Technology”. This means that these oils are mainly mineral oils which are blended with a small % of synthetic oil designed to offer some of the benefits of synthetic oils at a lower cost than fully synthetic oils.

Ultra Tec and Ultra Diesel Tec are 100% Fully synthetic lubricants which offer maximum protection under high temperatures without breaking down, flows more easily at start-up when the most wear occurs and offers enhanced performance. Ultra Fully Synthetic lubricants can be used in vehicles in which mineral oils were previously used.

Ultra Tec 5W30, 10W30 and 5W40 (for gasoline/light duty diesel engines) and Ultra Diesel Tec 5W40 (for heavy-duty diesel engines) meet the highest API (American Petroleum Institute) ratings in their respective categories. Ultra Fully synthetic range of oils also meets or exceeds OEM specifications for BMW, Jaguar LandRover, MB, Ford, Porsche, VW and Renault.

Actually if your engine oil doesn’t turn dark it’s a sign that your oil isn’t doing its job of cleaning the engine especially for diesel engines. Your oil is dark or ‘dirty’ when drained because it has effectively kept soot, dirt, and other deposits and combustion contaminants in the oil and therefore out of your engine. Good quality motor oils like Ultra Lubricants are engineered to extend your engine life and offer maximum protection by holding these contaminants in the oil until the oil and filter are changed so that your engine isn’t damaged by these harmful elements.

Remember that regular oil and filter changes are also important in the prevention of sludge or deposits. And use Ultra Lubricants with detergency and dispersancy additives to ensure your engine stays clean…because when Ultra lubricants keeps harmful deposits in your oil, they can’t damage your engine.

The Technical Team behind Ultra Lubricants has gone to great lengths and extensive research to develop unique additive packages that meet the highest specifications and ensure the best performance and protection for your engine. When you buy additives and add these to Ultra's premium lubricant formulations, it upsets the balance of the additive package. This may lead to inferior oil performance and potential engine problems.

Some additives impart new and useful properties to the lubricant, some enhance properties already present, while some act to reduce the rate at which undesirable changes take place in the product during its service life. Ultra Lubricants use additives packages from multinational suppliers; these additives include detergents, dispersants, anti-wear agents, anti-foam agents, viscosity index (VI) improvers and rust and corrosion inhibitors to ensure our lubricants are blended to cover your engine’s needs under the harshest conditions.

Oil additives are not recommended as long as you are following the manufacturer's recommendation for oil usage.

There are two main reasons why vehicle manufacturers recommend thinner or lighter viscosity grades of motor oil. First, a gain in fuel economy can be achieved with lower viscosity oil. Second, thinner motor oil is essential for easy starting, and for proper lubrication once the engine starts.

Thinner oils, such as SAE 0W-20, 5W-30, will flow faster than heavier motor oils during start-up and initial engine operation and will help protect the engine from excessive wear. Multigrade oils will also offer the same high-temperature protection as single grade motor oils. Always check your vehicle owner's manual to select the proper viscosity grade based on the expected temperature range.

Using Ultra Tec 0W-20, 5W-30, 10W-30 or Ultra Premium 10W-30 with Fuel Saving Technology allows for significant savings in fuel while still providing proper lubrication once the engine starts.

Using motor oil that meets all automobile manufacturers’ warranty requirements is a key factor in developing repeat customers and safeguarding against unhappy customers with damaged engines. With all the changes in engine designs and oil formulations, determining which engine warranty requirements a given oil meets can be a frustrating experience.

The API engine oil classification system is divided into two major categories. The “S” category designates oils for gasoline passenger car engines, and the “C” category designates oils for diesel-powered commercial truck engines. The “S” series is composed of SA, SB, SC, SD, SE, SF, SG, SH, SJ, SL, SM and SN. SN oils provide higher levels of performance than all the other “S” oils. API Categories SA through SH are obsolete, and oils labelled SN can be used in their place.

All Ultra multigrade gasoline engine oils meet the highest API specification (API SN), these oils have been tested and proven to provide the optimum protection and performance for today’s modern engines.

Even with the best oil, after a while, the additives are depleted and the oil becomes too dirty to function effectively. Although improvements in engines and oils and the use of unleaded gasoline have extended "normal-service" oil-change intervals to as long as 20,000km for some vehicles, the recommended interval for “severe-service” conditions is three months or 5,000km, whichever comes first. Because most drivers operate under severe-service conditions, Ultra recommends a three-month/5,000km oil change interval. The time limit may come before the mileage limit. Your vehicle owner's manual specifies the correct oil-change intervals for the vehicle.

High Mileage oils have two additives that are suited for older engines. The first is a burn off inhibitor which helps prevent the oil from burning off if it gets past an engine seal into the combustion chamber. The second is a "seal conditioner", designed to soak into seals such as head and rocker cover gaskets and force them to expand. Thus, if one of the seals is leaking, the seal conditioner will attempt to minimize the leak.

There’s no denying that higher mileage engines need special care. They have fought the good fight in traffic, at highway speeds, in extreme conditions, and they have done it for a long time. They are the road warriors, the engines that consistently get it done. As their internal parts and seals wear, they need added protection to keep them at their best.

The recommended lubricants for high mileage gasoline and diesel vehicles are Ultra Premium 20W-50 and Ultra Diesel Plus High Mileage respectively. These oils are well-designed and have been enhanced with a unique combination of conditioning agents and additives to helps stop leaks from seals and reduce oil consumption that is typical with older, worn engines.

Yes, Ultra meets or exceeds the specifications set by the API and OEM’s. It has been formulated to give the very best engine protection vs. the latest API standards. When you use Ultra you can take comfort in knowing that you are using a product that is every bit as good or better than the best-known names in the industry.

Your fleet needs to be on the road to make money, so why use lubricants and products that are not designed for the long haul?  With multiple brands available that offer longer periods between changes, Ultra has the right product to keep your fleet up and running and out of the mechanic shop.

Ultra Duty 15W-40 is the most versatile engine oil on the market today. Ultra Duty is approved by the major engine manufacturers such as Cummins, Mack, Volvo, Detroit Diesel, Renault, and MTU. Ultra’s flagship fleet oil also meets demanding specifications such as CAT ECF-3, MB 228.5 and API CJ-4/SN

Ultra Duty has a very unique additive package that incorporates Ultra's newest Moly Trimer technology that significantly reduces engine wear by as much as 65% and improves fuel economy by up to 3%.

Your fleet oil choice is clear - Ultra Duty 15W-40

np